PRIVACY POLICY

Speed Projects Laboratory Inc., operating as Vancity Tires (“we”, “us”, or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

By using our website at www.vancitytires.com or contacting us through any channel, you consent to the practices described in this policy.

1. Who We Are

Business Name: Speed Projects Laboratory Inc. dba Vancity Tires
Address: 316–5930 No. 6 Road, Richmond, BC
Phone: 604 337 8728
Email: info@vancitytires.com

We are a tire retail and installation business operating from a single physical location in Richmond, BC. We do not offer delivery or shipping services.

2. Information We Collect

a) Information You Provide Directly
When you submit our contact form, we collect your name, email address, phone number (if provided), and the contents of your message.

b) Information Collected Automatically
When you visit our website, we may automatically collect certain data through Google Analytics, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is collected in aggregate and is used to understand how visitors interact with our site.

c) Information from Third-Party Tools
Our website uses TireConnect, a third-party tire shopping tool embedded on our site. When you interact with TireConnect to browse or inquire about tires, TireConnect may collect information subject to their own privacy policy. We encourage you to review TireConnect’s privacy policy directly.

We do not collect payment card information through our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form
• Schedule and confirm tire installation appointments
• Improve our website and understand how it is being used (via Google Analytics)
• Comply with applicable legal obligations

We do not use your personal information for automated decision-making or profiling.

4. Cookies & Tracking Technologies

Google Analytics uses cookies to collect anonymized usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Functional cookies may be set by our website or theme to remember your preferences and ensure the site functions correctly. These do not collect personal information.

We may in the future use Meta Pixel or similar advertising tools. If and when we do, this Privacy Policy will be updated and appropriate consent mechanisms will be implemented.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

• Service providers: Third-party tools we use to operate our website (such as Google Analytics and TireConnect) may process data on our behalf, governed by their own privacy policies.
• Legal requirements: We may disclose your information if required by law, court order, or government authority.
• Business transfers: In the event of a sale, merger, or acquisition of Vancity Tires, your information may be transferred as part of that transaction. You will be notified of any such change.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months. Website analytics data is retained according to Google Analytics’ standard data retention settings.

7. Your Rights

Under PIPEDA and BC’s PIPA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent to our use of your information (subject to legal or contractual restrictions)
• Request deletion of your personal information, where applicable
• File a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for BC

To exercise any of these rights, please contact us using the information in Section 1.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Links to Third-Party Sites

Our website may contain links to third-party websites (e.g. TireConnect, financing partners). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Vancity Tires (Speed Projects Laboratory Inc.)
316–5930 No. 6 Road, Richmond, BC
604 337 8728
info@vancitytires.com

This policy applies to the website operated by Speed Projects Laboratory Inc. dba Vancity Tires. All tire installations are performed at our Richmond, BC location.